Returns & Exchange Policy

Last Updated: 03/06/2026
At Sculptd, we want you to feel confident in every purchase. If you're not completely satisfied with your order, we're here to help.

Return Eligibility
We accept returns for eligible items within 30 days of the delivery date.

To qualify for a return, items must:

  • Be unworn, unused, and in original condition.
  • Have all original tags attached.
  • Be free from stains, odors, pet hair, or damage.
  • Be returned in the original packaging where possible.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:

  • Underwear or intimate apparel.
  • Socks (unless unopened and in original packaging).
  • Gift cards.
  • Final sale, clearance, or marked non-returnable items.

Exchanges
If you need a different size or color, we offer exchanges for eligible items, subject to stock availability.

If your requested item is unavailable, we may issue a store credit or refund in accordance with this policy.

Faulty, Damaged, or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receiving your order.

Please include:

  • Your order number.
  • A description of the issue.
  • Clear photos showing the defect or error.

Once reviewed, we will arrange a replacement, exchange, or refund as appropriate.

How to Start a Return
To request a return, please contact our customer support team at:

Email: contact@sculptdofficial.com

Please include:

  • Your order number.
  • The item(s) you wish to return.
  • The reason for the return.

If your return is approved, we will provide instructions for sending the item back.

Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or sent in error.

Refunds
Once your return is received and inspected, we will notify you of the outcome.

Approved refunds will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a faulty product.

Store Credit
Where applicable, refunds may be issued as store credit if selected by the customer or where permitted by law.

Store credits are non-transferable and cannot be redeemed for cash.

Sale Items
Items purchased during promotional events or sales may be returned unless specifically marked as Final Sale.

Any refunds will be issued at the purchase price paid.

International Orders
Customers outside of [Country] are responsible for any return shipping costs, customs fees, duties, or taxes associated with returning items unless the item is faulty or incorrect.

Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact:

Sculptd Official

Email: contact@sculptdofficial.com

Website: www.sculptdofficial.com